Coach's Guide
Familiarize yourself with the tools you'll be using to transform employee performance.
Throughout your workday, watch for team members performing safe behaviors. When you see them performing one of the behaviors, or doing something else that deserves recognition, give them an Excel card!
At the beginning of each week, give 1 Celebrate card to the team based on the previous week's performance. If you aren't sure if your team met the Celebrate goal, ask your manager. Try to give your team 1 Celebrate card per week.
Learn
Learn cards are monthly training topics focused on a specific topic that reinforces safe behaviors and reminds employees of risks and opportunities in their environment.
Excel
Excel is awarded to individuals by coaches based on their performance of specific behaviors. Excel gives you a chance to say, "Here's what you did right, and this is why it's important. Thanks for that!"
Celebrate
Celebrate is awarded to teams by coaches for meeting weekly goals, such as having no PPE violations or fall protection violations. It gives the entire team a chance to relive their good work and motivates them to keep succeeding.
In your regular team meetings at the beginning of each month, read and discuss the Learn topic with your team using the posters provided. Encourage your team to complete the Learn quiz to earn points.
How you'll use it:
How you'll use it:
How you'll use it:
Take a Virtual Tour
Watch this video to see AOE Rewards in action.
Best Practices
Excel and Celebrate are tools for delivering positive reinforcement. The key to making positive reinforcement effective is delivering it as soon as possible.
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Excel cards should be delivered throughout the course of the work, when behavior is observed. At the earliest (and safest) convenience, send them an Excel card! Aim to send each employee 1-2 Excel cards per month.
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Celebrate cards should be given weekly to the entire team if they met the goal for that week.
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Wondering why this works? Click the button below to learn about the science backing SmartCard.
FAQ's
1. How do I earn points?
Every time you award an Excel or Celebrate card and take the Learn quiz, you'll earn points you can redeem for items in the AOE Rewards catalog! You may also receive points from your manager.
2. Do points expire?
Nope! You can save or spend your points however you choose. We can even help you transfer points from your account to a coworker's.
3. Where will my orders be delivered?
Orders will be delivered to your home address, so be sure that you put the address you receive packages in your profile when you create your account.